Terms of Service – Offgrid House

Terms of Service – Offgrid House

Last updated: 16/12/25

/Welcome to Offgrid House (“Offgrid House”, “we”, “us”, “our”).
These Terms of Service (“Terms”) govern your access to and use of our website, content, products, and services (collectively, the “Services”).

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

  1. Who we are

Offgrid House is operated by:

Offgrid House

Contact email: info@offgridhouse.gr
Website: offgridhouse.gr (and any related domains or subdomains)

  1. Eligibility

By using the Services, you confirm that:

  • You are at least 18 years old or have reached the age of majority in your jurisdiction, or
  • You have the consent of a parent or legal guardian to use the Services.

If you are using the Services on behalf of a company or organisation, you represent that you are authorised to accept these Terms on its behalf.

  1. Changes to the Terms

We may update these Terms from time to time. When we do, we will change the “Last updated” date above. If changes are material, we may provide additional notice (for example, via email or a notice on the website).

Your continued use of the Services after any changes means you accept the updated Terms.

  1. Our Services

Offgrid House may offer, among others:

  • A website with editorial, artistic, and informational content
  • Online radio streaming, shows, mixes, podcasts, or video content
  • Blog posts, articles, and project updates
  • An online store for products or services (through WooCommerce or similar)
  • Membership or subscription-based access to specific features or content
  • Event listings, ticketing, and registrations
  • A newsletter or email updates

We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice.

  1. Accounts and registration

Some parts of the Services may require you to create an account.

You agree to:

  • Provide accurate, current, and complete information during registration
  • Keep your login details confidential and secure
  • Promptly update your information if it changes
  • Notify us immediately at info@offgridhouse.gr if you suspect any unauthorised use of your account

You are responsible for all activities that occur under your account.

We may suspend or terminate your account at our discretion, particularly in cases of breach of these Terms or misuse of the Services.

  1. Orders, pricing, and payments (Shop)

If you purchase products or services through our online store:

6a. Product information
We try to describe products and prices accurately. However, we do not guarantee that descriptions, images, or prices are error-free. In case of obvious error, we reserve the right to correct it and cancel or refuse an order if necessary.

6b. Placing an order
When you place an order, you make an offer to buy a product or service. We may accept or reject your order at our discretion. Order confirmation is typically sent by email.

6c. Prices and taxes
Prices are displayed in [currency] and may include or exclude applicable taxes, as indicated. Additional charges (such as shipping) may apply and will be shown before checkout.

6d. Payment
Payments are processed through third-party payment providers (e.g. Stripe, PayPal, or others). By completing a purchase, you agree to the terms and privacy policies of those providers. We do not store your full payment card details on our servers.

6e. Shipping and delivery
Estimated shipping times are provided for guidance and are not guaranteed. Risk of loss passes to you upon delivery according to applicable law.

6f. Returns, refunds, and cancellations
Ou r return, refund, and cancellation rules are described in our Refunds / Returns Policy page (or in a specific section on this website). Please review those terms before purchasing.

  1. Memberships and subscriptions

We may offer memberships or subscription-based access to certain content, features, or benefits (for example, through Paid Memberships Pro or similar tools).

By purchasing a membership or subscription, you agree to:

  • The price, billing frequency, and benefits shown at the time of purchase
  • Our cancellation and renewal terms stated on the checkout page or membership description

Auto-renewal:
If indicated, your membership or subscription may renew automatically at the end of each billing period unless you cancel before renewal.

Cancellation:
You can typically manage or cancel your subscription from your account area or by contacting us at info@offgridhouse.gr . Cancellation usually takes effect from the next billing cycle, and already-paid periods are normally non-refundable unless otherwise stated or required by law.

We reserve the right to change membership tiers, prices, or benefits, and will provide notice if such changes affect ongoing subscriptions.

  1. Events and tickets

Offgrid House may host or promote events, workshops, exhibitions, seminars, or similar activities, including ticketed events.

By registering or buying a ticket you agree that:

  • Event details (location, lineup, schedule, capacity) may change. We will make reasonable efforts to notify ticket holders of significant changes.
  • Certain events may have additional rules (e.g. age restrictions, house rules, entry policies) which will be communicated in advance or at the venue.
  • Our Event / Ticketing Policy (if provided separately) applies to cancellations, refunds, and rescheduling.

We reserve the right to refuse entry or remove any person from an event for safety, non-compliance with rules, or disruptive behaviour, without any obligation to refund, where permitted by law.

  1. Digital content, radio, and media

Our Services may include:

  • Live and scheduled radio streams
  • Pre-recorded mixes, sets, shows, or podcasts
  • Video content, visual art, and other media
  • Embedded players (e.g. from YouTube, SoundCloud, Mixcloud, or other third parties)

Access to certain content may be limited by geography, membership status, schedule, or technical constraints.

You agree not to:

  • Record, rebroadcast, reproduce, or distribute our content without prior written permission (unless clearly allowed by a specific licence)
  • Circumvent digital rights management or access controls

Third-party platforms we embed or link (e.g. YouTube, SoundCloud, Mixcloud, Twitch, etc.) have their own terms of use and privacy policies, which you must also respect.

  1. User content and conduct

You may be able to submit or upload content (for example, comments, messages, profile information, or other materials).

By submitting content, you confirm that:

  • You own the rights to the content or have permission to share it
  • Your content does not infringe the rights of third parties (including copyright, trademark, or privacy rights)
  • Your content is not unlawful, harmful, defamatory, harassing, hateful, or otherwise objectionable

You grant Offgrid House a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, and distribute your content in connection with the Services, solely to the extent necessary for operating, promoting, or improving the Services.

We reserve the right (but do not have the obligation) to remove or moderate content that we consider to be in violation of these Terms or applicable laws.

You agree not to:

  • Use the Services in any way that violates laws or regulations
  • Attempt to gain unauthorised access to our systems or accounts of other users
  • Interfere with the normal operation or security of the website or Services
  1. Intellectual property

Unless stated otherwise:

  • All content and materials on the website and Services (including text, graphics, logos, artwork, audio, video, code, and design) are owned by Offgrid House or our licensors and are protected by copyright and other intellectual property laws.
  • The Offgrid House name, logos, and visual identity may be protected as trademarks or distinctive signs.

You may not copy, reproduce, modify, distribute, or create derivative works from our content without prior written permission from us or the relevant rights holder, except where allowed under mandatory law (such as brief quoting with attribution).

  1. Third-party services and links

Our website may include:

  • Links to external sites or services
  • Embedded content or widgets from third parties (e.g. payment processors, social media, streaming platforms)

We do not control and are not responsible for the content, terms, or privacy practices of such third parties. Your use of these services is governed by their respective terms.

  1. Disclaimer of warranties

To the maximum extent permitted by law, the Services are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • The Services will be uninterrupted, timely, secure, or error-free
  • Any content or information will be accurate, complete, or up to date
  • Any defects will be corrected

You use the Services at your own risk.

  1. Limitation of liability

To the fullest extent permitted by law:

  • Offgrid House and its owners, directors, employees, or partners shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to your use of the Services, even if advised of the possibility of such damages.
  • Our total aggregate liability for any claims arising out of or related to the Services or these Terms shall be limited to the amount you have paid to us in the last twelve (12) months, if any.

Nothing in these Terms excludes or limits liability where it cannot be excluded or limited under applicable law (for example, liability for fraud, gross negligence, or personal injury caused by our negligence).

  1. Indemnification

You agree to indemnify and hold harmless Offgrid House, its owners, directors, employees, and partners from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of:

  • Your use of the Services
  • Your violation of these Terms
  • Your violation of any rights of a third party (including intellectual property or privacy rights)
  1. Termination

We may suspend or terminate your access to the Services, including your account, at any time and for any reason, including but not limited to:

  • Breach of these Terms
  • Misuse of the Services
  • Legal or security reasons

Upon termination:

  • Your right to use the Services will cease
  • Certain sections of these Terms that by their nature should survive (e.g. intellectual property, limitation of liability, indemnification) will remain in effect

You may also terminate your account at any time by contacting us or using any available self-service tools.

  1. Governing law and jurisdiction

These Terms and any dispute or claim arising out of or in connection with them, or with the Services, shall be governed by and construed in accordance with the laws of Greece, without regard to its conflict of law principles.

The courts of [City, e.g. Athens], Greece, shall have exclusive jurisdiction, subject to any mandatory consumer protection rules which may grant you additional rights in your country of residence.

  1. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

  1. Entire agreement

These Terms, together with any other policies or notices referenced on the website (such as our Privacy Policy and Refund / Returns Policy), constitute the entire agreement between you and Offgrid House regarding the Services and supersede any prior agreements or understandings.

  1. Contact

If you have any questions about these Terms or the Services, you can contact us at:

Offgrid House
Email: info@offgridhouse.gr
Website: offgridhouse.gr